Customer Service Mailbag - The Christian Educator Vol 3, Issue 6

	The Christian Educator	Vol 3, Issue 6

	Christian Liberty Academy School System CLASS Home Page Christian Educator Archives

	In This Issue

	The Director's Cut Train A Gideon Customer Service Mailbag Teaching Tips Prayer Room Family Feedback Testimonials

Customer Service Mailbag

The CLASS customer service phone team receives a steady stream of requests for help and guidance. For example, some of the most common questions that families ask are...

I asked my sister to call you about my children’s work but your Customer Service Department would not give her any specific information. Why not?

A:	We feel a strong commitment to protect your privacy. We can only share information with someone if you have given us permission. You can download our consent form from our website.

Do I have to administer the CAT test that you send me every year?

A:	We only require the test when we are developing a students first curriculum or when the student is returning to us after an absence. We also require it if you switch from Family Plan last year to the CLASS plan this year. Most families like to have the results on file in case they have difficulty with local authorities or decide to transfer to another school, but it is optional.

Why can’t my student skip a grade level in high school?

A:	In order to graduate, a student needs to complete all of the required courses and earn enough credits. Neither credits alone nor courses alone will satisfy the requirements. We do not feel that less will adequately prepare a student for college, or life in general. As a result of our standards, our diploma is meaningful in the marketplace and generally very well received.