Customer Service Mailbag - The Christian Educator Vol 4, Issue 2

	The Christian Educator	Vol 4, Issue 2

	Christian Liberty Academy School System CLASS Home Page Christian Educator Archives

	In This Issue

	The Director's Cut Providing for Your Own Household Customer Service Mailbag Teaching Tips Prayer Room Family Feedback Testimonials

Customer Service Mailbag

The CLASS customer service phone team receives a steady stream of requests for help and guidance. For example, some of the most common questions that families ask are...

I asked my sister to call you about my children’s work but your Customer Service Department would not give her any specific information. Why not?

A:	We feel a strong commitment to protect your privacy. We can only share information with someone if you have given us permission. You can download our consent form from our website.

I sent some work in some time ago. When can I expect to receive the report card?

Due to the volume of grading at the end of each quarter, it usually takes four to six weeks for us to finish grading everything and post those grades into the computer before we can print the report cards. If we have your email address on file, we will automatically send you an email with each score as they post. This way you do not have to wait for the report card to find out what grades were posted during the quarter.